demonstrates our commitment to your privacy. We may change the
content or services found on our website at any time without
in the future. By using this website, you expressly
agree to the collection and use of your information for the
clicking "Proceed" on any section" you opt in to receive
communication by telephone, email, SMS and in writing from
soswitch.com and/or third parties as set out in section 2 and
1.1 soswitch.com is a trading style of Simply Online Limited
whose registered office address is Unit 1C Riparian Way, The
Crossings Business Park, Cross Hills, Keighley, West Yorkshire,
BD20 7AA. Email: firstname.lastname@example.org. Registered
in England and Wales, Company No. 07849157.
1.2 We are committed to protecting your personal data and other
information you provide to us via this website. Please read this
our use of that information. It explains what information we
collect about you, and how we use it, including when we might
disclose it to third parties.
1.3 Because of the financial nature of our business, our
products and services are not designed to appeal to or to be sold
to persons under the age of 18. Therefore, we do not knowingly
attempt to solicit or receive any information from children.
If you are under the age of 18, you must not use this website.
2. What information does soswitch.com collect?
2.1 You may need to register before you can use some of the
services described on this website. We and any third parties who
host or maintain this website may need to collect information about
you and your computer to enable you to do so. The information will
be collected when you register with the website or when you choose
to use the services available via the website. We will use the
information you provide to contact you by letter, telephone, SMS
and email about finance, insurance and other specially selected
2.2 We may use the information collected to personalise your
experience on the website, to help you to log-in in future, to
continue to use the website, and to help us select services or
materials for inclusion on the website which may be of interest to
you. We along with other Mitchell Farrar Group companies (who also
have the Registered Office of Unit 1C, Riparian Way, The Crossings
Business Park, Crosshills, Keighley, BD20 7AA) may, from time to
time, use your information to let you know about other products or
services, which we consider may be of interest or benefit to
To exercise your right to 'opt out' please email us at: email@example.com.
2.3 We may use your information to introduce you to selected
third parties who provide other products or services which may be
of interest or benefit to you. If, at any time, you would
rather not receive any such information, please email us at: firstname.lastname@example.org
with "Unsubscribe third party contact" in the subject line.
If you do that we will need to keep your information on file
so that you can continue to use the website and so that we can deal
with the administration of your request and security of the
2.4 The nature of our business is such that we may on occasion
ask you to provide sensitive personal data as defined in the Data
Protection Act 1998. Where we do so, you agree to that and give
your explicit consent to our use of such sensitive personal data
for the purposes for which it was provided. We will take
appropriate measures to protect such sensitive personal data at all
2.5 We or third parties hosting servers on our behalf may also
monitor traffic patterns and usage of the website to help it to
improve the website design and layout. We will not be able to
identify you from that monitoring.
2.6 We are not responsible for any third party offering goods
and services via websites linked to this website and what they
propose to do with information about you. To that end please ensure
you read their terms and conditions carefully.
2.7 We may monitor or record phone calls with you in case we
need to check we have carried out your instructions correctly, to
resolve queries or issues, for regulatory purposes, to help improve
our quality of service, and to help detect or prevent fraud or
other crimes. Telephone conversations may also be monitored for
staff training purposes.
3. Sharing of information with third parties
3.1 We will only disclose your personal information to third
- If you agree as noted in sections 2.1 and 2.3 above; and
- As otherwise described in this section 3.
Suppliers and other service providers
3.2 From time to time we use third party suppliers and service
providers to facilitate our services (e.g. for call centre and face
to face services). Where any service provider collects information
directly from you (such as the situation where we ask a service
provider to conduct a survey for us) you will be notified of the
involvement of the supplier or service provider, and all
information disclosures you make will be strictly optional.
3.3 We may need to pass your information to third parties who
help us to maintain, administer or develop the website but, if so,
that information is only given to those third parties for that
limited purpose and subject to those third parties agreeing to keep
the information secure.
3.4 In addition, we may provide aggregate statistics about our
customers, sales, traffic patterns and related website information
to reputable third-parties, but these statistics will include no
personally identifying information.
3.5 We may disclose personal data to the extent permitted or
required under any enactment, by rule of law, order of the Court,
as requested by other government law enforcement authority, to
enforce our legal rights, to operate our systems properly, or to
protect ourselves or our users.
4. Your consent
4.1 You acknowledge and agree that in the course of registering
or using this website and any services offered via this website,
certain information about you will be captured electronically
(including sensitive personal data where required, but this will be
subject to you giving your explicit consent in such cases) or
otherwise and transmitted to us or and, potentially, to any third
parties as set out above, or to third parties who host our web
servers or assist us in maintaining this website.
5. soswitch.com responsibilities - How do soswitch.com protect
As required by the Data Protection Act 1998, we follow strict
security procedures in the storage and disclosure of information
which you have provided via this website, to prevent unauthorised
access. We will take reasonable steps to ensure your personal
details remain secure, however, we cannot therefore guarantee the
security of any information you provide through the website. You
agree that we will not be liable for any such security breaches
unless we have failed to take appropriate technical and
organizational measures against the unauthorised or unlawful
processing or accidental loss, destruction of or damage to your
6. What are 'cookies' and how does soswitch.com use them?
letters and numbers that we put on your computer or device if you
agree. These cookies allow us to distinguish you from other users
of our website, which helps us to provide you with a good
experience when you browse our website and also allows us to
improve our site. The cookies we use are "analytical" cookies. They
allow us to recognise and count the number of visitors and to see
how visitors move around the site when they are using it. This
helps us to improve the way our website works, for example by
ensuring that users are finding what they are looking for easily.
Read more about the individual cookies we use and how to
recognise them by clicking here [/cookies/].
Most browsers accept cookies automatically, but usually you can
alter the settings of your browser to prevent automatic acceptance.
If you choose not to receive cookies, you may not be able to use
certain features of this website.
6.2 We may conduct analyses of user traffic. These analyses will
be performed through the use of IP addresses and cookies which are
required to ensure a secure server connection. We do not use
cookies to store any personal data or browsing habits.
We reserve the right to add to or change the terms of this
policy on the website, and it will become effective from the time
regular basis to make sure you have read the latest version and you
understand what we do with your information. Wherever possible, we
will give you notice of any changes prior to their
This website contains links to other websites. Please be aware
that we are not responsible for the privacy policies of such other
sites. We encourage users to be aware when they leave the website
and to read the privacy statements of each and every website that
collects personally identifiable information. This privacy
statement applies solely to information collected by this
9. Contact mailing address
information we hold about you please contact us at the address or
telephone number on our contact us page at
10. Data subject access requests
You have a legal right to see a copy of the information we hold
about you on payment of a statutory fee of £10 (VAT exempt).
You also have the right to correct any errors in the information
that we hold about you. Please let us know about changes to your
details so that we can keep our records accurate and up to
Further information about data protection issues including the
online register of data controllers can be found on the Information
Commissioner's website at www.ico.gov.uk.
11. Option to discontinue direct communications
Our marketing emails contain an opt-out. Otherwise, you can ask
us and other Mitchell Farrar Group companies to stop sending you
marketing material as noted in section 2.2 at any time by
clicking here and completing the details.
If you have agreed to us providing your details to other regulated
claims management companies as noted in section 2.1, you can opt
out of further sharing at any time by
clicking here and completing the details.
If you have agreed to us providing your details to third parties
for marketing purposes as noted in section 2.3, you can opt-out of
further sharing at any time by
clicking here and completing the details